How Can We Help?
Whether you have a question about patio furniture, fire pits, or need help designing your perfect outdoor space, we are happy to help.
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Frequently Asked Questions
How long does shipping take?
Orders are processed within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your patio furniture, fire pit, or pergola delivery every step of the way.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not fit your outdoor space the way you envisioned, please review our Return Policy page for complete details on how to start a return.
Can I exchange an item for a different style or size?
We are happy to help with exchanges on eligible products within our return window. Simply contact our team with your order number and the item you would like instead, and we will walk you through the process.
What materials are your patio furniture sets made from?
Our collections feature a range of thoughtfully selected materials including powder-coated aluminum, all-weather wicker, and weather-resistant fabrics. Each product page lists the specific materials used so you can choose what works best for your climate and style.
How do I choose the right fire pit or outdoor kitchen for my space?
Consider the size of your patio or deck, how you plan to use the space, and your preferred fuel type. Our team can help you find the right fit based on your layout and entertaining needs.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Business Hours
Our Commitment To You
Timely Responses
Our outdoor living team responds to every inquiry within one business day, so your project keeps moving forward.
Secure and Private
Your personal information is protected with industry-standard encryption at every step of your experience with us.
Lasting Quality
Owned and operated by Quintaira & Co., every product is selected for durability, timeless design, and real outdoor enjoyment.
30-Day Returns
If your purchase does not work for your space, our straightforward return process is backed by our return policy.
